The top 20% of problems that companies repeatedly hire ServiceNow consultants for usually create 80% of the business value, outages, inefficiency, risk, or executive frustration. If you become highly skilled at solving these core problems, you become far more valuable than someone who only knows basic admin tasks. The Top 20% of ServiceNow Problems Companies […]

A strong ServiceNow consulting project is usually structured in phases. The best consultants are not just implementing software — they are diagnosing operational problems, aligning stakeholders, designing future-state processes, reducing risk, and driving adoption. The project typically moves from: Typical ServiceNow Consultant Project Plan Phase 1 — Executive Discovery & Project Initiation Goal Understand: Who

In today’s digital economy, two ideas separate average earners from high-impact professionals, entrepreneurs, creators, and investors: signal and leverage. If you understand how to build both, you can dramatically increase your opportunities, income potential, influence, and long-term freedom. Whether you want to become a better software developer, build an online business, grow a consulting career,

The demand for skilled developers on ServiceNow continues to grow as organizations automate workflows, modernize IT operations, improve employee experiences, and streamline customer service processes. For people looking to break into technology without spending years becoming a traditional software engineer, the entry-level ServiceNow developer path has become one of the most practical and accessible careers

If you want to become a successful ServiceNow developer, one of the smartest skills you can learn is JavaScript. Whether you are completely new to programming or transitioning from IT support, administration, or business analysis, understanding JavaScript can dramatically improve your ability to build applications, automate workflows, customize the platform, and grow your career. The

Here’s a consulting-grade timeline for interviewing and analyzing a product order & fulfillment process. This is structured as a 2–6 week engagement plan you can use in a real project or presentation. Phase 0: Pre-Engagement Setup (Day 0–2) Goal: Align on scope, outcomes, and access Activities: Deliverables: Phase 1: Discovery & Interviews (Week 1) Goal:

Second book on consulting that I purchased this week: Cracked It! If you’ve ever been handed a vague, high-pressure problem like “fix customer satisfaction,” “reduce IT incidents,” or “improve business performance,” you already know the hardest part isn’t the solution—it’s figuring out where to start. That’s exactly where Cracked It! stands out. Written by Bernard

To increase wealth you can solve bigger problems or add more value. One way to do this in IT is to learn more consulting skills. One way to do this is to read books on consulting. I recently purchased 4 books on consulting (recommended by AI) and this is a review of the first one.

What if the fastest way to grow your career as a ServiceNow developer wasn’t asking, “How do I become successful?” but instead asking: “What would guarantee I stay underpaid, overlooked, and stuck?” That question comes straight from the mental model popularized by Charlie Munger: Invert, always invert. Rather than only studying success, Munger believed you

Numerical reasoning tests are assessments that measure how well you can understand, interpret, and work with numbers in real-world situations. They’re less about pure math (like solving abstract equations) and more about using data to make decisions, often under time pressure. What they typically involve You’ll usually be given: And asked to: For example, you